How to be a More Effective Listener

Many people who claim to want to be better communicators focus almost entirely on speaking more clearly. But effective speaking and effective communicating are two very different things. You cannot communicate effectively if you can’t listen effectively. Truly great communicators know that’s a fact.

The benefits of being a more effective listener cannot be overstated. Not only do effective listeners learn more, they build deeper and longer-lasting relationships. Being a better listener involves both active engagement and a willingness to understand others.

If you’re truly interested in being a better communicator here are some ideas to improve your listening skills.

Give your full attention. When someone is speaking to you, put away distractions like your phone or other devices. Make eye contact and show that you’re fully present. The person you’re speaking with should be your only focus. They should feel as if they are the most important person in the world to you…because in that moment they truly should be.

Listen without interrupting. Allow the speaker to express their thoughts without interrupting them. Interrupting can disrupt the flow of conversation and make the speaker feel unheard. If your response to what the speaker has just said is any version of “yes, but…” I can guarantee that you were not fully listening to them. You were figuring out your response before they finished talking.

Practice empathy. Try to understand the speaker’s perspective and feelings. Put yourself in their shoes and imagine how you would feel in their situation. As I’ve written before, empathy is a super power that allows you to listen to and connect with someone else in a way that takes communication to a new, much more powerful level.

Ask clarifying questions. If you’re unsure about something the speaker said, ask for clarification. This shows that you’re actively listening and trying to understand their point of view. Asking a clarifying question does NOT make you look or sound stupid. It demonstrates that you care about what the other person is saying.

Paraphrase what you heard. After the speaker has finished talking, summarize what they said in your own words. This not only shows that you were listening but also helps clarify any misunderstandings.

Avoid judgment. Suspend judgment while listening to others. Everyone has their own experiences and perspectives. It’s important to respect that even if you disagree. Remember, if you’re judging what they are saying while they are still saying it then you are not fully listening to their words and their meaning.

Be patient. Sometimes, people need time to gather their thoughts or express themselves. Be patient and give them the time they need without rushing them. A few moments of silence can be a powerful communication tool. Learn to embrace the pauses and use them to understand what was just said and what you should say next.

Show non-verbal cues. Use non-verbal cues like nodding your head or making affirmative sounds to show that you’re listening and engaged.

Practice active listening. Actively engage with the speaker by nodding, smiling, or providing verbal cues like “I see” or “That makes sense.” This encourages the speaker to continue sharing.

Reflect on your own listening habits. Take time to reflect on your listening habits and identify areas for improvement. Are there times when you tend to zone out or interrupt? Being aware of these tendencies can help you become a better listener.

Ask three people who know you well what you can do to be a better listener. Then, and this is key, DO WHAT THEY SUGGEST YOU DO. Do not argue, do not dismiss, just do it. If you’ve asked the right people their input will be invaluable. And…you might not like this one…if you are married, one of those three people should be your spouse. And remember the “do not argue, do not dismiss part. 🙂

Listening is a skill and by definition skills can be developed through effort and practice. Your life will change for the better when you become a more effective listener. It is highly likely you’ll also improve the lives of those around you when they realize how much you value what they have to say.

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2 thoughts on “How to be a More Effective Listener

  1. :Two ears, one mouth” is a phrase my father uttered to me many times. I work on this daily as I tend to anticipate what the speaker is going to say. Listen….take a breath and be clear in your response. Clarifying questions/”FBI interogation questions” and paraphrasing are extremely useful.

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