The Income-Driven Repayment (IDR) Account Adjustment: Moving Millions of Borrowers Closer to Cancellation
NCLC Student Loan Borrower Assistance
MAY 24, 2023
One significant barrier between borrowers and an IDR plan was poor communication: loan servicers failed to tell borrowers that they were eligible to enroll in an IDR plan or provided them with inaccurate information about their repayment status and options. It can convert other types of federal loans into Direct Loans.
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