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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! Examples: Can placement testing and advising appointments be rolled into one day?

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Community Colleges’ Essential Role in Workforce Development

Timely MD

Given that over 40% of undergraduate students in the U.S. A study by the Aspen Institute found that partnerships between community colleges and businesses lead to increased program quality, student success, and job placement rates. citizens, and 5% are veterans.

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How dual enrollment can combat enrollment declines

EAB

Blogs How dual enrollment can combat enrollment declines Innovative tips to build and sustain dual enrollment momentum This story was originally published in the League for Innovation’s Innovatus Magazine (March 2023). And students who engaged with self-guidance technology were twice as likely to register for classes than those who did not.

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Franklin & Marshall College Names Dr. Andrew Rich as 17th President

Diverse: Issues in Higher Education

One of Rich's notable achievements at CCNY was the formation of a Public Service Career Hub, which more than doubled student placement in public service internships and jobs. The initiative's success earned the 2023 Exemplary Model Award from the American Association of University Administrators.

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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

The career academy as a vehicle to promote Black male student interest in STEM college and career pathways. The results of our study helped us to better understand how academies provide a platform for Black male students' interest in engineering as a viable college and career pathway. An abstract for each chapter is shared below.

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Supporting the Health and Well-Being of Transgender College Students

Timely MD

Providing comprehensive health insurance coverage or campus health care that includes access to gender-affirming health care can be a significant benefit to transgender students who may otherwise struggle to access these essential resources.