Timely MD

OCTOBER 20, 2023

Connecticut State Colleges and Universities serve as a prime example, having used HEERF to expand access to much-needed 24/7 mental health services through TimelyCare for students at all 12 of its community colleges. It came from student services aware of the need after the pandemic.”

Mental health 52

Mental health Higher education Compliance Community college 52

EAB

FEBRUARY 20, 2023

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. Unfortunately, having easy access to data isn’t the reality for many community colleges.

Community college 52

Community college Advising Compliance Communication 52

EAB

JULY 21, 2023

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the 81% indicated that a confusing enrollment process is enough to cause a new student to not enroll.

Community college 98

Community college Communication Success Financial aid officer 98

EAB

MAY 30, 2023

Data from EAB student surveys and partner institutions have shown a steady increase in the average number of applications per student from just over six to seven across the pandemic. In addition, more students may be open to nontraditional pathways to access postsecondary knowledge. percent overall.

Community college 52

Community college Application First generation Communication 52

EAB

NOVEMBER 28, 2023

The pain of losing students is worse than the temporary pain of making a change to better serve those students.” Dr. Tiffany Ray-Patterson VP of Student Services, Germanna Community College [link] Learn More Check out this podcast to learn more about Germanna's streamlined onboarding approach for workforce and for-credit students.

Community college 52

Community college Students Compliance Inclusion 52

School & Student Services by Community Brands

AUGUST 11, 2022

Using multiple systems for your data creates data silos, which can cause issues such as: Misplaced or otherwise hard-to-access data. This metric can illuminate the accessibility of your institution and potentially reveal areas where you could improve to attract more mission-appropriate students. Exceeding storage capacity.

Financial aid 52

Financial aid Application Database Compliance 52