Advising Case manager Student services 
Diverse: Issues in Higher Education
NOVEMBER 5, 2024
As of fall 2023, 69% of the student population at CSUSB identified as Hispanic or Latino. In addition to support services that include financial aid and academic advising, an example of supporting Latinx student success is the CSUSB Impact Internship, developed by the university’s Undocumented Student Success Center.
Civitas Learning
AUGUST 28, 2023
The Challenge: General lack of visibility into students’ needs, limited methods of communication, and technology constraints, lead to inadequate access to personalized academic advising and support. Advising staff relied on outdated data to generate piecemeal reports that only captured a small part of each student’s academic situation.
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Civitas Learning
FEBRUARY 7, 2023
The Strategy: Empower success teams to use institution-specific analytics and insights to uncover barriers faster and connect students to the most beneficial support. The Outcomes: This ability to deepen their work has led to a better student experience, improved student services, and a more collaborative approach.
Civitas Learning
SEPTEMBER 13, 2022
Effective academic advising teams have the power to significantly impact student success, but often there are unseen barriers preventing advisors from reaching the right students at the right time. A Civitas Learning study on what works for student success found that advising is the most impactful initiative (5.8
Civitas Learning
JULY 11, 2024
When Snow College leveraged Civitas Learning’s Administrative and Initiative Analysis solution to determine if all students benefit equally from a one-on-one advising experience, the answer was clear. Easy access to actionable student information and streamlined workflows allow teams to sustainably provide holistic support.
Civitas Learning
FEBRUARY 7, 2023
The Strategy: Empower success teams to use institution-specific analytics and insights to uncover barriers faster and connect students to the most beneficial support. This ability to deepen their work has led to a better student experience, improved student services, and a more collaborative approach.
Civitas Learning
JUNE 8, 2023
The widely accepted belief that student success is a responsibility shared by the entire campus, rather than just traditional student services, is challenging to implement. Among the institutions we’ve studied, those with the highest ROI from their student success model consistently coordinate around shared student information.
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