article thumbnail

Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

Hines Our co-edited book, Black Males in Secondary and Postsecondary Education: Teaching, Mentoring, Advising and Counseling, is one of the most comprehensive textbooks on Black males. We parse underrepresentation and overrepresentation for this student group. Dr. Erik M. Chapter 12: Brown, D. Frazier, R.-M. Hines & E.C.

Advising 322
article thumbnail

Addressing Community College Enrollment Concerns

NACAC's Admitted

And crucial conversations about the numerous steps to start college or reenroll—and the importance of a “one-stop” approach to student services—are also taking place. But by doing a bit of internal research first, you’re more likely to hit upon a solution that proves successful for your unique institution and student body.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Addressing Community College Enrollment Concerns

NACAC's Admitted

And crucial conversations about the numerous steps to start college or reenroll—and the importance of a “one-stop” approach to student services—are also taking place. But by doing a bit of internal research first, you’re more likely to hit upon a solution that proves successful for your unique institution and student body.

article thumbnail

Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

article thumbnail

How dual enrollment can combat enrollment declines

EAB

Student responses revealed numerous communication breakdowns, including long turnaround times, unclear messaging, and inflexible practices. By leveraging self-guidance technology, offering 1:1 advising after hours, and streamlining placement testing processes, advising appointments increased 7 percent in one year (2017).