EAB

JANUARY 26, 2023

After losing over 10% of two-year students during the pandemic, both due to declines in new students and to a national dip in retention, this enrollment recovery was a welcomed reprieve. One way to retain your current staff, and stave off disruptions to student services, is to right-size their workload by leveraging technology.

Community college 105

Community college Retention Mental health Communication 105

Blackboard Blog

OCTOBER 8, 2015

We already know the benefits of investing in a one-stop student services solution –you will improve consistency of service and answers, improve the student experience, and better utilize overburdened staff. We developed solutions for enrollment, admissions, advising, financial aid, and registration.

Student services 52

Student services Students Financial aid Student success 52

Civitas Learning

AUGUST 28, 2023

The Challenge: General lack of visibility into students’ needs, limited methods of communication, and technology constraints, lead to inadequate access to personalized academic advising and support. Advising staff relied on outdated data to generate piecemeal reports that only captured a small part of each student’s academic situation.

University 87

University Advising Success Student success 87

EAB

FEBRUARY 20, 2023

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. and increased Navigate student app usage by 42% in the 2021-22 academic year by standardizing advising processes.

Community college 52

Community college Advising Compliance Communication 52

Civitas Learning

FEBRUARY 7, 2023

The Strategy: Empower success teams to use institution-specific analytics and insights to uncover barriers faster and connect students to the most beneficial support. The Outcomes: This ability to deepen their work has led to a better student experience, improved student services, and a more collaborative approach.

University 75

University Student success Success Collaboration 75

Civitas Learning

SEPTEMBER 13, 2022

Effective academic advising teams have the power to significantly impact student success, but often there are unseen barriers preventing advisors from reaching the right students at the right time. A Civitas Learning study on what works for student success found that advising is the most impactful initiative (5.8

Academic advisor 52

Academic advisor Case manager Advising Student success 52

Civitas Learning

JUNE 8, 2023

The widely accepted belief that student success is a responsibility shared by the entire campus, rather than just traditional student services, is challenging to implement. Among the institutions we’ve studied, those with the highest ROI from their student success model consistently coordinate around shared student information.

Collaboration 52

Collaboration Retention Facilitation Student success 52

EAB

AUGUST 9, 2023

Projects addressed topics such as annual giving, student retention, professional and continuing education, academic program planning, and more. Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes.

Retention 52

Retention Higher education Student success Equity 52

Civitas Learning

FEBRUARY 7, 2023

The Strategy: Empower success teams to use institution-specific analytics and insights to uncover barriers faster and connect students to the most beneficial support. This ability to deepen their work has led to a better student experience, improved student services, and a more collaborative approach.

University 52

University Student success Success Collaboration 52

EAB

NOVEMBER 28, 2023

For many community college aspirants, particularly those pursuing workforce development programs, a common obstacle is the "one size fits all" design of onboarding processes, neglecting the unique needs of non-credit learners, such as work and family obligations or advising options that are often tailored for degree-seeking students.

Community college 52

Community college Students Inclusion Compliance 52

EAB

MAY 22, 2023

The Success and Retention Opportunities Accelerator empowers users with student success analytics to improve student success outcomes through interventions, policy changes, and other initiatives. The data can also be used to support funding and grant requests. Here’s what we learned.

Compliance 52

Compliance Student success Retention Equity 52

EAB

MAY 30, 2023

Student responses revealed numerous communication breakdowns, including long turnaround times, unclear messaging, and inflexible practices. By leveraging self-guidance technology, offering 1:1 advising after hours, and streamlining placement testing processes, advising appointments increased 7 percent in one year (2017).

Community college 52

Community college Application First generation Communication 52

EAB

APRIL 18, 2023

We call them online giants, EAB, these are the Southern New Hampshires of the world who are, mostly, providing all of the services that they need for marketing and recruitment to student services, to instructional design on their own. CH: There's also a situation where it's like, you know, I got an OPM relationship.

Instruction 52

Instruction Higher education Advising Online learning 52

EAB

APRIL 18, 2023

We call them online giants, EAB, these are the Southern New Hampshires of the world who are, mostly, providing all of the services that they need for marketing and recruitment to student services, to instructional design on their own. CH: There's also a situation where it's like, you know, I got an OPM relationship.

Instruction 52

Instruction Higher education Advising Online learning 52