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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! I’ve retold my story to two other people; can’t you see that I was here yesterday?

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How schools are expanding student mental health support without hiring more counselors

EAB

Blogs How schools are expanding student mental health support without hiring more counselors Colleges and universities face a slew of “ pandemic ripple effects ” that pose long-term threats to student success. Colleges and universities will need to evolve their strategy to meet the challenge.

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How 1,000+ prospective HBCU students conducted their college search

EAB

Blogs How 1,000+ prospective HBCU students conducted their college search Key insights from our 2023 Student Communication Preferences Survey The recent Supreme Court decision on affirmative action has many HBCU leaders wondering whether they’ll see an influx of enrollment for fall 2024.

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5 Tips for Recruiting and Enrolling Latine/x Students in Your Community College

EAB

5 Tips to Recruit and Enroll Latine/x Students in Your Community College. Prospective Latine/x college students in the U.S. are the most likely to choose community college as their first step when pursuing a higher education. gap in degree attainment between Hispanic and White adults during that time.

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How to Build a Sustainable Model for Student Equity and Increase Student Success

EAB

How to Build a Sustainable Model for Student Equity and Increase Student Success. The pandemic and widespread civil unrest of 2020 forced institutions to acknowledge the impact new learning environments and sociocultural issues have on students. Were there any other reasons that pushed you to complete this audit?

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How to engage more community college prospects amid the “great opt-out”

EAB

How to engage more community college prospects amid the “great opt out”. As the number of traditional-aged students continues to decline, community college leaders must focus on enrollment and recruitment strategies within their control. Source: EAB analysis of American Community Survey data.

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A Beginner’s Guide to AI in Annual Giving

EAB

Blogs A Beginner’s Guide to AI in Annual Giving What you need to know and how to start using it in your advancement strategy With each passing day, Artificial Intelligence (AI) is becoming a more prominent topic of discussion for advancement leaders. Hallmarks of the New AI 1. What is Artificial Intelligence (AI)?