EAB

JULY 21, 2023

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! I just want to be able to do this online—why can’t I do this from my phone?

Community college 98

Community college Communication Success Financial aid officer 98

#RealCollege Blog

NOVEMBER 9, 2021

Sara Goldrick-Rab and Joshua Rudolph; The Hope Center for College, Community, and Justice Talks of a labor shortage started around May of 2021. If companies are looking to hire, and people are looking for jobs, why aren’t people getting hired? But people are looking for jobs. Get #RealCollege ready, and you’ll get hires.

Scholarship 130

Scholarship Community college Scheduling Advising 130

EAB

NOVEMBER 3, 2022

How to engage more community college prospects amid the “great opt out”. As the number of traditional-aged students continues to decline, community college leaders must focus on enrollment and recruitment strategies within their control. Source: EAB analysis of American Community Survey data.

Community college 52

Community college Communication Application Student success 52

EAB

DECEMBER 20, 2022

Most higher education leaders are just beginning to realize the long-term impact these mental health concerns could have on enrollment and student success—and just how underprepared their institutions are to meet the challenge. Why we need to be concerned. Mental health recovery has been slow. College Pulse Survey, Spring 2022.

Mental health 75

Mental health Student success Success Students 75