Blog Student services Student success 
IHEP Institute for Higher Education Policy
MARCH 10, 2025
By capturing data on veterans use of resources like advising and student services, NPSAS and BPS insights can inform policies and practices that ensure veterans receive necessary support. Losing these critical data hinders policy improvements and limits our understanding of the realities students face.
Blackboard Blog
OCTOBER 8, 2015
We already know the benefits of investing in a one-stop student services solution –you will improve consistency of service and answers, improve the student experience, and better utilize overburdened staff. Many institutions implement one-stops to increase low student satisfaction levels.
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COE
AUGUST 21, 2023
Kyle Ethelbah, director of college programs in the Center for Academic Enrichment and Outreach at the University of Nevada, Las Vegas, and Kristian Wiles, associate vice president for student success at the University of Washington, illustrate how they incorporate intersectionality into their student services and practices.
EAB
NOVEMBER 15, 2023
Blogs Looking to the future of advising: 6 takeaways from the 2023 NACADA conference The academic advising profession faces shrinking budgets, expanding student and administration expectations, and increasing turnover—all of which make it harder for institutions to think strategically about advising structure and staffing to support student success.
Civitas Learning
JULY 11, 2024
Once students enroll and begin classes, an institution’s work is far from over. Effective communication, guidance, and resources are foundational to an effective student success strategy. Every effort matters to keep students enrolled and persisting to graduation. Read the Blog 2.
EAB
JULY 21, 2023
Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! Read the full insight paper: Student Customer Service Perceptions Among Community College Practitioners.
COE
FEBRUARY 7, 2024
The ability to customize views, whether it’s an Excel-style screen or a student-by-student breakdown, gives us unparalleled flexibility. Schedule a demo empower ’ s individual student services tracking goes beyond grades and testing, providing insights into financial aid, application status, and other crucial data.
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