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The CSUEB Pathfinders Institute is dedicated to enhancing culturally relevant professional development through an intensive two-week program for faculty teaching critical first-year courses. CSUSM’s inclusive hiring practices have increased Latino representation among faculty, administrators and staff.
“Financial aid, retention, and faculty/staff representation are part of the Seal,” says Dr. Deborah Santiago, co-founder and CEO of Excelencia in Education, who says she is delighted to see institutions with intentional practices actively working toward increasing Latino representation in key positions. Dr. Erika D.
The Strategy: Transition to a casemanagement model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey. For many community colleges, identifying the right support for their increasingly diverse population isn’t easy.
Faculty play a central role in building connections with students. As Inside Higher Ed notes, “Students often turn to their faculty members for advice and support outside of academics, including career advice and mental health support, so positive student-faculty relationships are a critical piece of student success.”
The Strategy: Transition to a casemanagement model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey. For many community colleges, identifying the right support for their increasingly diverse population isn’t easy.
This data-activated approach has resulted in Administrators knowing sooner and more precisely which students need support Student success staff working more efficiently and effectively thanks to enhanced workflow and communication capabilities.
This shift also yielded a 65% response rate from students and increased faculty member participation in submitting alerts by 13% from the previous year. Rather than sending students generic mass communications, this institution took a personalized approach to communication to encourage engagement and resource usage.
We also talk about their transition from a faculty advising model to a first-year professional advising model and how student success analytics and intelligent casemanagement software enable faculty and staff to deliver proactive student support. 6:27] – The pandemic left institutions with many big questions. [8:02]
The Challenge: General lack of visibility into students’ needs, limited methods of communication, and technology constraints, lead to inadequate access to personalized academic advising and support. A common challenge UTA faculty face is knowing which students need engagement and when.
Advisors can filter their caseloads daily to see immediate changes in predicted persistence and tailor communications to meet the needs of different students. Advisors are so in tune with their students’ needs they often find that differences in student predictions make them aware of student issues before faculty submit early alerts.
Despite their best intentions and hard work, traditional advising caseload management practices like mass communications and first come, first serve appointments aren’t as effective as they used to be. Flagged students are on your radar because a faculty or staff member raised an alert within a student success system.
The Outcomes: Streamlined platform lifts enrollment, cultivates collaboration between faculty and staff, and informs strategic investment decisions based on measurable impact on institutional goals. Their work has already resulted in enrollment improvements and significant enhancements in how faculty and advisors work together.
When each group has a different idea of what student success means, communication and collaboration can become challenging.” This proactive approach enabled them to identify and address issues before faculty members submitted alerts. These competing approaches can stand in the way of coordinated student success across campus.
This data-activated approach has resulted in Administrators know sooner and more precisely which students need support Student success staff working more efficiently and effectively thanks to enhanced workflow and communication capabilities.
Effective communication, guidance, and resources are foundational to an effective student success strategy. Northwest’s student success model relies on collaboration between faculty, advisors, and student support units, such as diversity and inclusion, the registrar’s office, and the athletics department. Read the Blog 4.
Faculty, administrators, and staff also have a role to plan in this aligned model, often simply by doing what they do best. Case Study: Hand Raise Developing “help-seeking behaviors” builds a student’s confidence and feelings of empowerment, which in turn also contributes to their wellness.
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