EAB

MAY 22, 2023

The Success and Retention Opportunities Accelerator empowers users with student success analytics to improve student success outcomes through interventions, policy changes, and other initiatives. The data can also be used to support funding and grant requests.

Compliance 52

Compliance Student success Retention Equity 52

EAB

FEBRUARY 20, 2023

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. Thus, coordinated email communications are critical to closing equity gaps. 5 areas to take stock in 2023 1.

Community college 52

Community college Advising Compliance Communication 52

EAB

JULY 21, 2023

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Proactive reminders: A trait of great customer service is clear, proactive communication.

Community college 98

Community college Communication Success Financial aid officer 98

EAB

MAY 30, 2023

Since 2020, enrollment at community colleges has declined 5.4 percent, 1 which has prompted institutions to reflect on practices that impact student success and on barriers students face in their pursuit of higher education.

Community college 52

Community college Application First generation Communication 52