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Earning the Commitment of the People You Lead

Steve Keating

The best a manager can do is coerce the compliance of their people. When the manager isn’t directly in the presence of their people the compliance isn’t either. Communicate Effectively. Keep lines of communication open and transparent. Keep lines of communication open and transparent. Celebrate Successes Together.

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Despite Probation, Saint Augustine's University is Looking Forward

Diverse: Issues in Higher Education

9, according to SACSCOC’s disclosure statement, which explains that SAU failed to meet compliance with core requirements regarding financial resources and documents. When I came in, I recognized we needed to have more documentation, more evidence we were in compliance. But “good cause” is an important qualifier for SAU, Wheelan added.

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Why customer service matters for community colleges

EAB

the fact is our students are consumers, and the level of customer service from enrollment management and student service offices, as well as faculty, sends a direct message to students about how much we support their success." Hood Community College <2 hours turnaround time for acceptance vs. 72 hours prior to Navigate, EAB's CRM.

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Edify Accelerators: Custom Dashboards for Your Campus

EAB

The Success and Retention Opportunities Accelerator empowers users with student success analytics to improve student success outcomes through interventions, policy changes, and other initiatives. The data can also be used to support funding and grant requests.

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5 areas for community colleges leaders to take stock in 2023

EAB

This includes how your job descriptions are written, how career progression opportunities are prioritized, and how you communicate your employee value proposition. Thus, coordinated email communications are critical to closing equity gaps. Now is a good time to review your hiring practices in preparation for staffing for fall 2023.

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Creating a data-informed campus: part 2

EAB

But successful adoption of new technologies requires more than just the technology itself—it also requires the necessary leadership to set a clear vision for analytics and data in the organization, and sufficiently qualified staff to execute upon this vision. Sufficient executive authority and strategic leadership is integral to success.

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When “they” Ain’t the Boss but Neither are You

Steve Keating

The veiled threat is intended to coerce compliance and often, it works. Emphasize that everyone’s objective is to work toward the success of the team or project. Learn from the experience and find ways to improve your own communication and conflict resolution skills. Avoid confrontations in public or heated environments.