EAB

JULY 21, 2023

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

Community college 98

Community college Communication Success Financial aid officer 98

EAB

FEBRUARY 20, 2023

Blogs 5 areas for community college leaders to take stock in 2023 And resources to help sustain your post-pandemic momentum Now that community colleges have weathered the storm of the pandemic, it’s time to take a moment to recognize all you have accomplished, and then to begin to steer the transition from a “crisis” mindset to a sustainability one.

Community college 52

Community college Advising Compliance Communication 52

Timely MD

OCTOBER 20, 2023

Connecticut State Colleges and Universities serve as a prime example, having used HEERF to expand access to much-needed 24/7 mental health services through TimelyCare for students at all 12 of its community colleges. Institutions now grapple with the challenge of how to sustain these critical services post-HEERF.

Mental health 52

Mental health Higher education Compliance Community college 52

EAB

MAY 30, 2023

Since 2020, enrollment at community colleges has declined 5.4 percent, 1 which has prompted institutions to reflect on practices that impact student success and on barriers students face in their pursuit of higher education. As of fall 2022, enrollment declines at community colleges had slowed to 0.4

Community college 52

Community college Application First generation Communication 52

EAB

MAY 22, 2023

Example data sources: SIS, student success CRM, LMS Example dashboards: student overview, student attributes, student behavior, instructor overview Example users: student success, student services, academic affairs, advisors Transfer Equity The Transfer Success Equity Accelerator is designed for both two-year and four-year institutions to help leaders (..)

Compliance 52

Compliance Student success Retention Equity 52

EAB

NOVEMBER 28, 2023

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding?

Community college 52

Community college Students Inclusion Compliance 52