Compliance Placement Student services Student success 
EAB
JULY 21, 2023
If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Examples: Can placement testing and advising appointments be rolled into one day?
EAB
MAY 30, 2023
percent, 1 which has prompted institutions to reflect on practices that impact student success and on barriers students face in their pursuit of higher education. Student responses revealed numerous communication breakdowns, including long turnaround times, unclear messaging, and inflexible practices.
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