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JUAN J. CASTILLO

Diverse: Issues in Higher Education

As TAMIU’s CFO, he successfully managed the university’s financial operations, overseeing budget planning, compliance and the development of new facilities. Castillo Castillo brings more than 30 years of management experience, having held key roles in both higher education and the corporate sector.

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How to Keep Up with Rising Financial Aid Requests

School & Student Services by Community Brands

With the right approach, you can streamline your financial aid process, avoid burnout, and set your school up for long-term success. Compliance and Documentation: Schools must keep accurate records to ensure they comply with financial aid policies and audits. The good news?

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10 Financial Aid Best Practices for Private K-12 Schools

School & Student Services by Community Brands

Here are ten best practices that can help independent and private K-12 financial aid directors strengthen their awarding process, support families more effectively, and contribute to the schools long-term success. Ensure compliance with state regulations regarding financial assistance.

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Hood Community College <2 hours turnaround time for acceptance vs. 72 hours prior to Navigate, EAB's CRM.

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Edify Accelerators: Custom Dashboards for Your Campus

EAB

The Success and Retention Opportunities Accelerator empowers users with student success analytics to improve student success outcomes through interventions, policy changes, and other initiatives. The data can also be used to support funding and grant requests.

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5 areas for community colleges leaders to take stock in 2023

EAB

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. We’ll share resources to help you identify and sustain your most impactful practices in the upcoming year and beyond.

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Sustainable Funding Strategies for Mental Health and Basic Needs Support Post-HEERF

Timely MD

Yet many programs launched with help from this pandemic relief money were so successful that they have become critical to campus communities. Institutions now grapple with the challenge of how to sustain these critical services post-HEERF. It came from student services aware of the need after the pandemic.”