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The Metro-Wide American Indian Graduation Celebration facilitates conversations between tribal colleges and four-year institutions. UM also has the Office of Native American Affairs, which facilitates communication and consultation with tribal nations to improve UM systemwide to better serve Native communities and learners.
Silos persist, differing definitions of student success hinder collaboration, and institutions struggle to establish a consistent and centralized knowledge base. Data-activated cross-functional collaboration as the second step in a responsive process that improves student retention and completion in a way that supports financial health.
I recently facilitated a survey of higher ed leaders to understand their data and analytics goals and pain points. The survey results made clear that leaders consider data critical to the most fundamental priorities at their institutions, such as enrollment, retention, student success.
Retain more students and close equity gaps Retention and student equity efforts rely heavily on data; without establishing benchmarks and tracking progress toward KPIs, there is no meaningful way to judge progress. First, it improves retention by giving students the specific form of support they are most likely to benefit from.
At the front end of the process, leaders must prioritize enterprise data domains for consideration and definition; at the end, they must work closely with campus to respond to new needs and initiate better data stewardship among those inputting and using enterprise data. If done right, the three tips above will free up staff capacity.
If you hear: It would be great if we had data on term-to-term retention. We often hear from institutions about uncertainty regarding the source, the methodology, the timeliness, and data definitions. You might say: Let’s explore options that facilitate self-service analytics.
HR was involved to help facilitate changing of roles. Julie: About 15 years ago when we started our one-stop, our institution was very focused on graduation rates and retention rates. And the third challenge is continuing to evolve the definition of a one-stop. We’ve made great strides as an institution.
My team has worked with an increasing number of institutions that are seeking to re-center their student success strategies around a more holistic definition of the student experience. Given the prolonged disruption they faced, it’s unsurprising that their college-going behavior differs from that of their predecessors.
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