Secret Shopper Policy Draws Praise, Concern
Diverse: Issues in Higher Education
MARCH 20, 2023
The program will use undercover operatives—“secret shoppers”—to test whether schools are complying with laws governing the federal financial aid program. He also called it a victory for proponents of racial justice and equity. “We We know who the students are who are most often victimized by predatory institutions,” he said.
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