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How to File a Student Loan Complaint: A Complete Guide

Student Loan Planner

Department of Education has facilitated three and a half years of paused payments and interest for federal student loan borrowers. As of October 1, 2023, more than 40 million student loan borrowers resumed their loan repayments.

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Is your account showing zero qualifying payments for PSLF after consolidating? Don’t panic!

NCLC Student Loan Borrower Assistance

A number of student loan borrowers have reached out to NCLC in the last few months regarding issues with Public Service Loan Forgiveness (“PSLF”) and the one-time payment count adjustment. The account adjustment is helping millions of borrowers get closer to loan forgiveness, but the process is still ongoing.

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The PSLF Processing Pause – What You Should Know

NCLC Student Loan Borrower Assistance

Is MOHELA still going to service my loans after the transition to the new BPOs? Do I still have to make payments on my loans during the processing pause? Any payments you make beyond the 120 qualifying payments should be refunded to you or applied to any other outstanding federal student loans you may have.

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Over 3.2 Million Borrowers Impacted by Servicing Errors During First Month of Repayment

NCLC Student Loan Borrower Assistance

And What Borrowers Can Do When Their Servicer Fails Them Federal student loan borrowers are entering their fourth month of repayment since the end of the payment pause in September 2023. million federal student loan borrowers during the first month of repayment. The largest fine, $7.2 million borrowers.

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FTC Sending Refunds to People Scammed by Student Debt Relief Company Arete

NCLC Student Loan Borrower Assistance

On June 14, 2023, the Federal Trade Commission (FTC) announced that it settled a lawsuit against Arete Financial Group (Arete Financial) for operating an illegal student debt relief scheme and that it will send checks totalling $3.3 Don’t pay a company to help you settle your student loan debt or reduce your payments.

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Deadline to Update Income (Recertify) for Payment Plans Extended to at Least September 2024

NCLC Student Loan Borrower Assistance

The deadline for borrowers to update their income to stay in their income-driven repayment (IDR) plans has been extended again for borrowers whose loans were covered by the payment pause. The earliest that borrowers with these loan types will have to update their income and family size for their IDR plan is September 2024.

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Student Loan Repayment is Here

NCLC Student Loan Borrower Assistance

Have problems with your loans? What’s next for student loan cancellation? Your Return to Repayment Checklist After nearly three years, the student loan payment pause officially ended on September 1st. Have problems with your loans? What’s next for student loan cancellation?