Administration Case manager Retention 
Diverse: Issues in Higher Education
NOVEMBER 5, 2024
Necessary support is provided through GANAS (Gaining Access ’AND Academic Success), an innovative access and retention program that serves community college transfer students. CSUSM’s inclusive hiring practices have increased Latino representation among faculty, administrators and staff. Neufeldt, president of CSUSM.
Diverse: Issues in Higher Education
OCTOBER 9, 2023
Financial aid, retention, and faculty/staff representation are part of the Seal,” says Dr. Deborah Santiago, co-founder and CEO of Excelencia in Education, who says she is delighted to see institutions with intentional practices actively working toward increasing Latino representation in key positions. Hawkins Jr. Hawkins, Jr.
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Civitas Learning
MARCH 7, 2024
Following the institute’s collaborative sessions, leaders gained fresh perspectives on addressing issues hindering student retention and success. Additionally, it prevented advisors from having meaningful student interactions and made it harder for administrators to manage classroom space and class scheduling effectively.
Civitas Learning
AUGUST 22, 2024
The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a case management model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.
Civitas Learning
FEBRUARY 7, 2023
The Challenge: Administrators and staff lacked the real-time information necessary to reach struggling students before it was too late. The SRU team also needs intelligent case management systems to create efficiencies and streamline daily work so frontline staff can provide the level of proactive support needed to improve outcomes.
Civitas Learning
JULY 11, 2024
Tailoring and implementing the right mix of initiatives for each institution is crucial to improving retention and graduation rates. This approach has yielded impressive results: an 8% improvement in retention from 2016 to 2021, and an overall retention rate of 80% from Fall 2021 to Fall 2022, surpassing their retention goal.
Civitas Learning
JULY 13, 2023
Enabling Data-Informed Action is the third step in a responsive process that improves student retention and completion in a way that supports financial health. All student communications, case management notes, referrals, and follow-ups are made and managed within the Civitas Learning Student Impact Platform.
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